Privacy Policy
Last updated:
May 05, 2025
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our course for pelvic floor dysfunction and tells you about your privacy rights and how the law protects you. We use your Personal data to provide and improve the course. By using the course, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for you to access our course or parts of our course
Course Provider (referred to as either "the Provider", "We", "Us" or "Our" in this Agreement) refers to "كوتش ولاء" (Coach Walaa).
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses Country refers to United Arab Emirates (UAE).
Device means any device that can access the course such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the pelvic floor dysfunction course.
Service Provider means any natural or legal person who processes the data on behalf of the Course Provider.
It refers to third-party companies or individuals employed by the Course Provider to facilitate the Service, to provide the Service on behalf of the Course Provider, to perform services related to the Service or to assist the Course Provider in analyzing how the Service is used.
Platform refers to the SAAS platform "funnelsfusion.io" under GHL used to deliver course content.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Third-Party Services refers to services provided by Stripe, Facebook, Microsoft, and Clarity.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:
Email address.
First name and last name.
Phone number (optional).
Address, State, Province, ZIP/Postal code, City (if applicable).
Usage Data.
Payment information (if applicable).
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our course that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
We also use cookies and tracking technologies from third parties such as Facebook and Microsoft Clarity to enhance our marketing capabilities and analyze user behavior on our platform to improve our services.
Use of Your Personal Data
The Course Provider may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service through the
funnelsfusion.io platform.
To manage your Account: to manage your registration as a user of the Service.
The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including course updates about pelvic floor health, when necessary or reasonable for their implementation.
To process payments: We use payment service providers (particularly Stripe) to process your payments for our courses. We do not store or collect your payment card details. This information is provided directly to our third-party payment processors.
To enhance marketing efforts: We may use your information in conjunction with third-party services such as Facebook to better target our advertising and present relevant offers to you.
To analyze user behavior: We use services like Microsoft Clarity to understand how users interact with our course platform to improve the user experience.
To provide you with news, special offers and general information about other courses related to women's health, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: To attend and manage your requests to us.
Retention of Your Personal Data
The Course Provider will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Course Provider's operating offices in the United Arab Emirates and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
This may include transfers to third-party service providers we use including Stripe (for payment processing), Facebook (for marketing), Microsoft Clarity (for analytics), and the funnelsfusion.io
platform (for course delivery).
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the Personal Data that we have collected about you.
Our Service may give you the ability to delete certain information about you from within the Service.
You may update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security of Your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email:
Address:
M02، برج الولاء، آل نهيان، أبوظبي، الإمارات العربية المتحدة.
Terms & Conditions
Last updated:
May 05, 2025
This Website (or this Application): The property that enables the provision of the Service.
Agreement: Any legally binding or contractual relationship between the Owner and the User, governed by these Terms.
Owner (or We): كوتش ولاء (Coach Walaa) The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Service: The pelvic floor dysfunction course as described in these Terms and on this Website/Platform.
Terms: Provisions applicable to the use of this Website and Services in this or other related documents, subject to change from time to time, without notice.
User (or You): The natural person or legal entity that uses this Website.
This document is an agreement between You and كوتش ولاء (Coach Walaa). You acknowledge and agree that by accessing or using this website or using any services owned or operated by this website, you have agreed to be bound and abide by these terms of service ("Terms of Service"), our privacy notice ("Privacy Notice") and any additional terms that apply. These Terms govern:
The conditions of allowing the use of this website/platform, and,Any other related Agreement or legal relationship with the Owner in a legally binding way.
Capitalized words are defined in appropriate sections of this document.The User must read this document carefully.
If you do not agree to all of these Terms of Service and any additional terms that apply to you, do not use this website/platform.
Nothing in these Terms creates any special relationship such as a joint venture, employment, agency, or partnership between the involved parties.
Owner contact email:
Content on this Website/Platform
Unless otherwise specified, all Website/Platform Content is provided or owned by the Owner or its licensors.
The Owner has taken efforts to ensure that the Website/Platform Content does not violate legal provisions or third-party rights. However, it's not always possible to achieve such a result. In such cases, the User is requested to report complaints using the contact details specified in this document.
Rights regarding content on this Website/Platform – All rights reserved
The Owner reserves and holds all intellectual property rights for any such content.
Users may therefore not use any such content in any way that is not necessary or implicit in the proper use of the Website/Service.
Acceptable Use
This Website/Platform and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.
Users are solely responsible for making sure that their use of this Website/Platform and/or the Service violates no applicable law, regulations or third-party rights.
Special Provisions for Health-Related Content
The pelvic floor dysfunction course contains health-related information. This information is provided for educational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or before starting any new health regimen.
Liability and Indemnification
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall the Owner, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.
Indemnification
The User agrees to defend, indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from the User's use of and access to the Service, including any data or content transmitted or received by User.
Refund Policy
We offer a 7-day money-back guarantee for our pelvic floor dysfunction course, subject to the following conditions:
You are NOT eligible for a refund if you request it on the same day of purchase, without implementing and seeing results for yourself.
To be eligible for a refund, customers must provide constructive feedback explaining what specifically didn't meet their expectations.
Valid refund reasons do NOT include: "This doesn't apply to me", "This wasn't what I expected", "I'm dissatisfied", "This wasn't what I was looking for" or asking for a refund just because we have a money-back guarantee. This policy is in place to protect the integrity of our products and to prevent potential misuse.
Service Interruption
To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately. Within the limits of law, the Owner may also decide to suspend or terminate the Service altogether. If the Service is terminated, the Owner will cooperate with Users to enable them to withdraw Personal Data or information in accordance with applicable law. Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" (eg. labor actions, infrastructural breakdowns or blackouts etc).
Third-Party Services
The Service utilizes third-party services including:
Stripe for payment processing
Facebook for marketing
enhancement Microsoft Clarity for analytics
funnelsfusion.io platform for course delivery
Use of these third-party services is subject to their respective terms and conditions.
Privacy Policy
To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Website/Platform.
Intellectual Property Rights
Any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website/Platform are the exclusive property of the Owner or its licensors.
Changes to these Terms
The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes. Such changes will only affect the relationship with the User for the future. The User's continued use of the Website/Platform and/or the Service will signify the User's acceptance of the revised Terms.
Governing Law
These Terms are governed by the law of the United Arab Emirates, without regard to conflict of laws principles.
Venue Of Jurisdiction
The exclusive competence to decide on any controversy resulting from or connected to these Terms lies with the courts of the United Arab Emirates.
Contact Information
If you have any questions about these Terms, please contact us:
Email:
[email protected]
Address:
M02، برج الولاء، آل نهيان، أبوظبي، الإمارات العربية المتحدة.
We strive to provide open and accessible communication channels for everyone. Whether you have a question, comment, or inquiry, we're here to help.
We are committed to responding to your inquiries as soon as possible to ensure you have a smooth and comfortable experience.
If you experience any difficulty accessing the unsubscribe page or modifying your preferences, or need clarification about why you received this email, you can contact us directly via email.
By using this website/platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
© 2025 كوتش ولاء (Coach Walaa). All Rights Reserved.